American Sleep Association
Sleep Apnea Assessment

SoClean Cleaner Reviews

The SoClean 2 is a cleaner and sanitizer machine that automatically cleans and dries parts of the sleep apnea equipment by using activated oxygen.

If you use a machine for sleep apnea, you’re already taking a step on improving your health. But part of having a machine involves routine cleaning, otherwise, you may be harming your health, rather than improving it.

Sleep apnea equipment generally requires daily cleaning of the water chamber and mask, and at least weekly cleaning of the tubing, depending on the manufacturer. Cleaning usually consists of warm water with a mild soap, and always letting the parts hang to air-dry thoroughly to prevent bacteria or fungi from forming.

The amount of time it takes to clean and completely dry can be time consuming and because of this, many people with machines are not compliant with daily care.

Fortunately, there are now cleaners on the market that can clean and sanitize your machine for you, and in a lot less time.

SoClean 2 Cleaner and Sanitizer

The SoClean 2 is a cleaner and sanitizer that uses activated oxygen to sanitize, just like in a hospital setting. When this device generates activated oxygen, it pumps it through your equipment. Activated oxygen is known to kill germs and bacteria it comes into contact with.

SoClean 2 Cleaner and Sanitizer

What sets the SoClean 2 apart from other cleaners is the ease of use. To use, you simply place your equipment inside the SoClean device, close the lid, and it will start cleaning and sanitizing automatically.

 

The SoClean 2 Cleaner and Sanitizer easily connects to most devices, and if it is not compatible, they offer an adapter you can add onto your purchase, with no extra charge. Their website offers a list of common machines and whether it will need an adapter or not.

 

SoClean Cleaner Factors:

  • Cleaning cycle time of 2 hours
  • The manufacturer offers a 30-day risk-free trial and free shipping
  • Financing is available
  • A cartridge filter kit needs to be replaced every 6 months at a cost of about $30, less if you subscribe to their email.

SoClean Coupons and Discounts

Merchants sometimes offer coupons and discounts. If there are any live coupons or deals, we will try to list them here. With the increasing popularity of CPAP and increasing awareness of sleep apnea, equipment manufacturers regularly try new marketing tactics in order to gain market share. Machine discounts and coupons are one of the ways that they try to compete.

SoClean 2 Cleaner Reviews

One thing many reviewers of the SoClean 2 agreed on was the ease of use. It’s very easy to set up, as well as easy to use on a daily basis. Some reviewers also mentioned that it’s great for some elderly people that don’t understand technology since all you have to do is open and close the lid; it does the work on its own.

SoClean 2 CPAP Cleaner

Many SoClean users admitted they weren’t in the habit of cleaning their machines as much as they should, and the SoClean was “worth the money” and is now helping them be compliant with daily cleanings.

One SoClean purchaser mentioned that he’s always struggled with cleaning and drying the hose, and sometime’s he would wake up feeling like he was “drowning in water.” He stated that this machine has solved all of his problems and now he sleeps like a baby.

Other benefits mentioned from using the SoClean 2 cleaner are fewer respiratory infections, improved cough, and a fresher smelling machine and mask. There are other techniques that people can use to clean the machine.

SoClean FAQs

Does SoClean use water?

No, SoClean does not use water. It uses activated oxygen to clean and sanitize

Is SoClean 2 cleaner covered by insurance?

Every insurance policy is different. Many insurances do not cover SoClean and require it to be paid out of pocket, however it is eligible for FSA or HSA reimbursement. You might also be able to deduct it as a healthcare expense.

Is SoClean covered by Medicare?

No, generally sleep apnea equipment cleaners are not covered by Medicare

Does SoClean work with ResMed Mirage, Airfit, Philips DreamWare, Wisk, AirSense and Others

There are adapters available that work with the most popular sleep apnea equipment.

SoClean Filter: Where can I get it? When should it be replaced?

You can get a replacement SoClean Filter Kit directly from the SoClean website. The SoClean filter should be replaced every six months, if you use your SoClean once daily.

Comments

Leave a Reply

Your email address will not be published.

180 comments on “SoClean Cleaner Reviews”

  1. I bought a Soclean two years ago, it works perfectly and gives me peace of mind. While it's too large for travel, I often travel so I also need a portable CPAP cleaning machine, finally, I found the iCaty CPAP cleaner.It's portable and affordable, rechargeable and with a travel bag, that's the one I'm looking for! With free charge adapter and free shipping, much cheaper, only $89

    1. Good Day Bob,

      You can leave the SoClean 2 adapter attached to your equipment as long as it remains connected to the SoClean 2 device. The only time you will need to replace the adapter with the original lid is if you travel without your SoClean 2. If you have encountered a problem with your adapter, please contact customer care at 866-501-3705.

      Thank you
      Christine-SoClean

    1. Good Day Dennis,

      The SoClean 2 was designed to minimize Activated Oxygen (ozone) exposure in accordance with stringent requirements for safe ozone exposure. Always follow the instructions as described in the SoClean 2 User Manual to ensure proper operation of the device. If you are concerned about the proper set-up or operation of your SoClean 2, please contact customer care at 866-501-3705 for further assistance.

      Thank you,
      Christine-SoClean

  2. I do not recommend this device. I have been using a CPAP for 13 years. Within four days of using this product, I began to have shortness of breath and chest pain. After a quick online search, I found the FDA does not recommend using these products, that they have thousands of complaints, that preliminary testing shows that the device does not produce enough ozone to disinfect the CPAP machine, but, does leave enough ozone in the system to damage one's lungs. Do yourself a favor and do not consider this a tested medical device, it is not!!

  3. I am a new soclean user. I see a lot of complaints about smell and things that I have not said to be removed by the machine. It states that is cleans and disinfects your machine. Black mold and alge forming isn't the lack of the machine working it's lack of proper maintenance of your machine. I have had my cpap for about a month now and regular draining of the resavore is part of the instructions of cleaning the machine with or without soclean. No black mold and a good scrub once a week. Needed no matter what cleaner you choose to use. It helps you from taking the machine completely apart everyday. It's not a fix everything machine and I haven't read any claims to be so. So far so good. Clean and smelling fresh at bed time. For the smell I run the mask fit for about 3 minutes or so and that helps the smell. The warranty problem seems to be backed by so clean if ozone damages your machine. My family and I are happy with the machine and how clean our machines are with this devise.

  4. My sister and I got a SoClean for my dad for his birthday, last June. Today, it wouldn’t close...I found a tiny piece of broken plastic, from the latch, on the floor. Is this a problem for others? Is there a replacement part?

    1. Good Day Lisa,

      We can not advise you use your machine as it has a broken piece. Please contact customer care dept. We would be happy to help you resolve your concern at 866-501-3705.

      Thank you
      Christine-SoClean

    1. Good Day Kim,

      Activated Oxygen (ozone) is compatible with many of the common materials found in masks such as silicone, acrylic and polycarbonate. Activated Oxygen is not compatible with natural rubbers, nylon, memory foam, and other materials not commonly found in masks. If you have questions regarding your mask materials, please contact your DME.

      Thank you
      Christine-SoClean

    1. Good Day Carmen,

      At this time we do not have videos available on our website.Please contact customer care at 866-501-3705. We would be happy to walk you through the set up.

      Thank you
      Christine-SoClean

  5. What can you tell us about the So-Clean's ability to neutralize the COVID-19 virus on N-95 or Cloth surgical masks
    if they are placed in the So-Clean unit while running the normal cycle?

    1. Good Day G,

      SoClean 2 is designed and tested for use at home with sleep equipment only. At this time, SoClean has not confirmed, with testing, to be effective on the COVID-19 with sleep equipment or the ability to clean surgical or N95 masks, but we are conducting outside testing for further evaluation.

      Thank you
      Christine-SoClean

  6. I use my so clean every day. I have a resmed 10. I only uses distilled water and Chang my filters every 6 months. Had it for about for 3 yrs. Very happy with it but a couple of times I have found a little black mold of some type in my water resivor. I thought the so clean kills mold. What needs to be done? Thanks

    1. Good Day Dave,

      Eliminating Algae is a challenge for most maintenance processes and is usually a sign of the water quality used. To reduce the growth of algae, please use distilled water in your sleep equipment. Also, please follow your manufacturer's recommended instructions for periodic washing to remove any algae build up in the humidification reservoir. If you have any other questions or concerns, please contact customer care at 866-501-3705.

      Thank you
      Christine-SoClean

    1. Good Day Vickie,

      SoClean stands by its product and are so confident with its performance that we are issuing a warranty Policy to cover AirSense™ 10 devices for claims of increased motor noise when used with a SoClean device, as long as the ResMed device is still within the two year warranty period. The details of that Policy are on our website. Simply put, we want to make it clear to our SoClean customers that using a SoClean device will result in no practical change to your two year warranty on your AirSense™ 10. Effective May 1st, 2020, for ResMed AirSense™ 10 units, if a ResMed customer is no longer able to submit a warranty claim for increased noise due to use with a SoClean device, SoClean will cover the costs of repair.

      Thank you,
      Christine-SoClean

  7. I am very disappointed with my SoClean machine. One needs to be an engineer to set it up. I was sent the wrong adapter for my machine to begin with. It is very over priced for what it does. I very much regret my purchase but I am well past the 30 day return period. It is much easier (and cheaper) just to use soap and water!

  8. I have a ResMed AirFit P30i Nasal Pillow. This mask is fed from the top of the head and has two tubes that run down the two jaws to the nasal pillow. With time, it has softened and collapses when placed on a surface. Will this mask work with SoClean? The SoClean will push the ozone and air through the mask, but isn't it going to take the path of least resistance, so only part of the mask will be cleaned? I also don't know if any of the mask is a rubber or other material that shouldn't be used with ozone. Is there a list of incompatible masks someplace? I'd like to get a cleaner, but have those concerns.

    1. Good Day Ed,

      The SoClean 2 works with all popular masks, however, some full-face masks may be too large. The dimensions for the inside of the SoClean 2 Chamber are 5.6" x 5.4" x 5". We designed the SoClean 2 large enough to fit most sleep equipment, while keeping it small enough to fit on the bedside table. Unfortunately, this means some less commonly used full face equipment is not able to fit in the SoClean 2's chamber.
      Please do note that some headgear may contain natural rubber, memory foam or nylon which are not compatible with Activated Oxygen (ozone). Please check with your medical equipment provider to ensure your equipment does not contain these materials, if so you should remove it before operating your SoClean 2.
      If you have any concerns regarding your particular equipment, please contact customer care at 866-501-3705.

      Thank you
      Christine-SoClean

  9. I have 3 people in family that has SoClean. As do I. One doctor is telling us to stop using the SoClean as there is research that is saying that SoClean is doing lung damage. Can you please advise and address this.?

    1. Good Day,

      We're sorry to hear that. You should always follow your medical professional's advice based on your individual needs. We are unaware of any research showing SoClean doing damage to the lung. We think you will enjoy the continued daily maintenance of your equipment.

      Thank you
      Christine-SoClean

      1. The FDA actually has posted a warning about ozone gas and UV light machines. From the http://www.fda.gov website: "The FDA has received reports from people who use CPAPs that they experienced unexpected asthma attacks, headaches, and breathlessness after using devices claiming to use ozone gas to clean their CPAP. Not only can ozone leak out of the CPAP equipment into your home during cleaning, but ozone levels inside of the CPAP equipment can be above safe limits even several hours after cleaning is completed.

        Ozone gas and UV light machines that claim to clean CPAPs do not have FDA clearance or approval, meaning that the FDA has not found that ozone gas and UV light cleaners work to kill germs on CPAPs and are safe. The FDA has not received data or evidence from manufacturers that says UV light can clean the inside surface of CPAP hoses, or information to confirm that UV light does not damage CPAP machines. The FDA does not have evidence that machines using UV light protect you from unsafe levels of UV radiation exposure.

        Are home CPAP cleaners approved by the FDA?

        No home CPAP cleaning devices that use ozone gas or UV light have been approved or cleared by the FDA. The FDA has not determined whether CPAP cleaning devices are safe. The FDA does not have evidence whether CPAP cleaning devices work to clean or disinfect CPAP equipment of germs or allergens."

        This is so disappointing as we have and love the So Clean machine. But it appears that the FDA is not recommending we use it.

  10. There is a strong smell of OZONE when I use my CPAP at night after using the SoClean 2 at 10:00 a.m. I have cleaned all parts of my CPAP mask , hose etc. Does not help. The Ozone smell will last all night it can not be healthy!!!!

    1. Good Day Donald,

      Some users can smell Activated Oxygen (ozone) at extremely low levels and for these people it is not uncommon to smell ozone for a short period of time during and after running their SoClean 2. If it’s a very strong odor or you have noticed it getting stronger over time, please contact customer care at 866-501-3705 and we can help identify if there is an issue with your SoClean.

      Thank you
      Christine-SoClean

    1. Good Day,

      SoClean is aware of ResMed’s recent notification regarding use of ozone to clean its AirSense 10 device. SoClean has been discussing the potential impact of ozone cleaners with ResMed for some time, and we understand why this action was taken. As the market leader in sleep equipment maintenance products, patient health is our number one priority. Since 2012, SoClean has been providing patients with a product that helps keep their equipment fresh, so they can have peace of mind and remain in compliance with their individual therapy. SoClean is used by nearly two million consumers with a variety of sleep equipment. That is why we stand by our product. In fact, we are so confident in our SoClean product that if a patient uses a SoClean with a ResMed AirSense 10 that was purchased on or after February 1, 2020, in the unlikely event the AirSense 10 shows validated damage consistent with the use of ozone from our product, SoClean will cover the cost to repair the AirSense 10 during the initial two year warranty period of the AirSense 10, and for an additional year for a total of three years of coverage.

      Thank you
      Christine -SoClean

  11. I am updating my CPAP machine to a Respironics Sleep Station. Do I need to get an adaptor or will the part that came with my SoClean 2 fit the Sleep Station?

    1. Good Morning Monica,

      The SoClean 2 connects to all popular sleep equipment and some do require an adapter. If you have any questions about your particular sleep equipment, please contact customer care at 866-501-3705.

      Thank you
      Christine -SoClean

  12. Like several others here I have had reddening
    , drying, and scaling of skin on my nose while using SoClean2. Seemed to worsen after the first change of the cartridge. Painful and has made sleep increasingly painful. My cpap provider told me they have had other similar reports. I am upset about my nose , but now I worry about my lungs and what I've been inhaling.

    1. Good Day Jack,

      We're very sorry to hear that. We take all health concern seriously. Please contact customer care at 866-501-3705 or email info@soclean.com for further assistance. The SoClean 2 was designed to minimize Activated Oxygen (ozone) exposure in accordance with stringent requirements for safe ozone exposure. Always follow the instructions as described in the SoClean 2 User Manual to ensure proper operation of the device. If you are concerned about the proper set-up or operation of your SoClean 2, please contact us at the above number.

      Thank you
      Christine-SoClean

  13. Soclean is so easy to use. No fuss with cleaning your mask and hose daily. Just put it in the Soclean and it is cleaned and ready to use at bed time. I love my machine!

  14. ResMed recently came out indicating that they no longer cover damage associated with ozone machines. I am concerned my SoClean is damaging the insides of my machine - has SoClean confirmed in writing that the machine will not damage equipment?

    1. Good Day Robin,

      SoClean is aware of ResMed’s recent notification regarding use of ozone to clean its AirSense 10 device. SoClean has been discussing the potential impact of ozone cleaners with ResMed for some time, and we understand why this action was taken. As the market leader in sleep equipment maintenance products, patient health is our number one priority. Since 2012, SoClean has been providing patients with a product that helps keep their equipment fresh, so they can have peace of mind and remain in compliance with their individual therapy. SoClean is used by nearly two million consumers with a variety of sleep equipment. That is why we stand by our product. In fact, we are so confident in our SoClean product that if a patient uses a SoClean with a ResMed AirSense 10 that was purchased on or after February 1, 2020, in the unlikely event the AirSense 10 shows validated damage consistent with the use of ozone from our product, SoClean will cover the cost to repair the AirSense 10 during the initial two year warranty period of the AirSense 10, and for an additional year for a total of three years of coverage. Visit soclean.com/warranty beginning February 1st for details on how to register.

      Thank you
      Christine-SoClean

  15. 1-22-2020
    I just found out from my respirated therapist that ResMed is going to stop warranty claims on CPAP/BIPAP issues related to their machines because SoClean/ozone can damage some of the CPAP/BIPAP parts. Not sure how this will play out, but my therapist recommended getting an Ulraviolet Light cleaning machine called Lumin instead as it will not damage the machine and will maintain my ResMed warranty.

    1. Hello K,

      We tested different technologies when developing the device and found that UV light in this application was limiting in that it causes shadowing and left many surfaces untouched. Activated Oxygen (ozone), as a gas, gets to even hard-to-reach areas.

      Thank you,
      Christine-SoClean

  16. Hello Suzanne,

    The SoClean 2 will not remove facial oil, dust, makeup or other organic materials. Please follow your manufacturer's recommended instructions for periodic washing to remove any residue that naturally occurs.
    The Neutralizing Pre-Wash can also be used to clean the parts of your sleep equipment regularly as recommended by the manufacturer. The Pre-Wash is a fragrance-free cleaning solution that neutralizes any pre-existing odors from detergents and removes any residue from the manufacturing process. You can find step-by-step instructions here: https://www.soclean.com/wp-content/uploads/2019/06/PreWash_Instruct_UNIV_0617.pdf (scroll down for English version)

    Thank you,
    Christine

  17. I have problems of black mold growing in the water tub. When I called soclean they told me you have to hand wash every 5 to 6 weeks. Why is it that’s not in any ad or? Is there anything wrong with my machine? Does anybody else have this problem?

    1. Good Day James,

      The SoClean 2 will not remove facial oil, dust, makeup or other organic materials. Eliminating an algae is a challenge for most maintenance processes and is usually a sign of the water quality used. To reduce the growth of an algae, please use distilled water in your sleep equipment. Also, please follow your manufacturer's recommended instructions for periodic washing to remove any algae build up in the humidification reservoir. If you have any other questions or concerns, please contact customer care at 866-501-3705.

      Thank you
      Christine-SoClean

    2. I have had similar problems of black mold growing in the water reservoir. When I remember to hand clean the reservoir (once monthly), I'm able to remove 95% of the black mold with soap, water, and a toothbrush. However, the toothbrush doesn't clean out some of the corners and hard to get to places sufficiently. In this case I use a toothpick to clean the remaining 5% with little effort. Hope this is of help to you.

    1. Good Day Jim,

      SoClean is aware of ResMed’s recent notification regarding use of ozone to clean its AirSense 10 device. SoClean has been discussing the potential impact of ozone cleaners with ResMed for some time, and we understand why this action was taken. As the market leader in sleep equipment maintenance products, patient health is our number one priority. Since 2012, SoClean has been providing patients with a product that helps keep their equipment fresh, so they can have peace of mind and remain in compliance with their individual therapy. SoClean is used by nearly two million consumers with a variety of sleep equipment. That is why we stand by our product. In fact, we are so confident in our SoClean product that if a patient uses a SoClean with a ResMed AirSense 10 that was purchased on or after February 1, 2020, in the unlikely event the AirSense 10 shows validated damage consistent with the use of ozone from our product, SoClean will cover the cost to repair the AirSense 10 during the initial two year warranty period of the AirSense 10, and for an additional year for a total of three years of coverage. Visit soclean.com/warranty beginning February 1st for details on how to register.

      Thank you,
      Christine-SoClean

  18. Just wanted to make people aware that my husband had a skin reaction to his mask after using SoClean to clean his CPAP. He stopped using SoClean and the rash went away.

    1. Good Day Ricky,

      Activated Oxygen (ozone) is compatible with many of the common materials found in masks such as silicone, acrylic and polycarbonate. Activated Oxygen is not compatible with natural rubbers, nylon, memory foam, and other materials not commonly found in masks. If you have questions regarding your mask materials, please contact your DME.

      All my best,
      Christine

    2. Good Day Ricky,

      Activated Oxygen/ozone is compatible with many of the common materials found in masks such as silicone, acrylic and polycarbonate. Activated Oxygen is not compatible with natural rubbers, nylon, memory foam, and other materials not commonly found in masks. If you have questions regarding your mask materials, we ask you please contact your DME provider.

      All my best,
      Christine

  19. Some of the product info is very misleading. I have a masters degree in nursing. You do not have to wash all the pieces every day. Once a week is sufficient. Wash in hot soapy water with 1/2 cup vinegar. Soak for a couple hours. I have had the same equipment for two years. And all is good

    1. Good Day Sue,

      White vinegar is often used as a household cleaning agent. For most uses, dilution with water is recommended for safety and to avoid damaging the surfaces being cleaned. Vinegar is highly acidic. The smell can bother some people and, because it is a liquid, it may leave moisture behind. The SoClean can be used to maintain your equipment daily without water or disassembly. Please follow your manufacturer's recommended instructions for periodic washing to remove any residue that naturally occurs. The SoClean 2 will not remove facial oil, dust, makeup or other organic materials.
      The Neutralizing Pre-Wash can also be used to clean the parts of your sleep equipment regularly as recommended by the manufacturer. The Pre-Wash is a fragrance-free cleaning solution that neutralizes any pre-existing odors from detergents and removes any residue from the manufacturing process. You can find step-by-step instructions here: https://www.soclean.com/wp-content/uploads/2019/06/PreWash_Instruct_UNIV_0617.pdf

      Thank you,
      Christine-SoClean

    1. Good Afternoon Alice,

      Activated Oxygen (ozone) is compatible with many of the common materials found in masks such as silicone, acrylic and polycarbonate. Activated Oxygen is not compatible with natural rubbers, nylon, memory foam, and other materials not commonly found in masks. If you have questions regarding your mask materials, please contact your DME.

      Thank you,
      Christine

  20. When the So Clean is cleaning my equipment, the smell of the ozone seems to bother me. Is this safe? I remove the equipment after two hours--figuring that out in the sir is good for it. And when I place it on at night, after a few seconds the initial smell goes away. It's just when it's operating it's very strong. i just want to make sure this is normal and safe. I am using the So Clean for a week now. It's so convenient.

    1. Hello Theresa,

      Some users can smell Activated Oxygen (ozone) at extremely low levels and for these people it is not uncommon to smell ozone for a short period of time during and after running their SoClean 2. If it’s a very strong odor or you have noticed it getting stronger over time, please contact customer care at 866-501-3705 and we can help identify if there is an issue with your SoClean.

      Thank you,
      Christine

  21. I read in a consumer review that it is still necessary to hand wash your tubing etc., but SoClean provides "extra" sanitation. Is it correct that hand washing is still necessary?

    1. Hello Suzanne,

      The SoClean 2 will not remove facial oil, dust, makeup or other organic materials. Please follow your manufacturer’s recommended instructions for periodic washing to remove any residue that naturally occurs.
      The Neutralizing Pre-Wash can also be used to clean the parts of your sleep equipment regularly as recommended by the manufacturer. The Pre-Wash is a fragrance-free cleaning solution that neutralizes any pre-existing odors from detergents and removes any residue from the manufacturing process. You can find step-by-step instructions here: https://www.soclean.com/wp-content/uploads/2019/06/PreWash_Instruct_UNIV_0617.pdf (scroll down for English version)

      Thank you,
      Christine

  22. I am enjoying my So Clean knowing that the machine is sanitizing my equipment daily. I have however noticed the noisy operation during the sanitizing "red light" function. Is this noise normal?

    1. Good Day Eric,

      A loud vibrating noise is normal as long as it only lasts for the amount of time set for the cycle run time. The SoClean 2 is automatically set up for a 7 minute cycle run time. The noise you hear is the SoClean 2 air pump. If you find it bothersome, we recommend that you set the timer on your SoClean 2 so that it runs while you are away from the unit.

      Thank you,
      Christine

  23. I love the idea of SoClean and I love it when it works. I’ve had it almost 2 months. I am on my second adapter lid and continue to have the same problem. It’s hard to get the lid to close tightly so it pops open and shuts off the machine. Some nights it happens several times. If I don’t wake up when it pops open, I’ll wake up in the morning with the CPAP. I wish I could find out how to fix this problem.

    1. Hello Zina,

      The SoClean 2 connects to all popular sleep equipment and some do require an adapter. Both cpaps you mention above are compatible. Please reach out to our customer care team, we would need to confirm the set up and hosing your health care provider recommended for your particular sleep equipment. 866-501-3705.

      Thank you
      Christine

  24. Last week, I bought a ResMed machine (the #1 seller) with RedMes mask assembly found out while assembling the SoClean machine that it will break down the RedMes mask assembly because the assembly has nylon and/or memory foam in it. They said they were going to charge me to return their machine. They do not tell you this before you buy the SoClean machine even though they know about it, so you get stuck with a SoClean machine that won't actually clean the products that the ads show being placed in the machine. This is false advertising and illegal. Not at all happy. The public needs to know that they are being misled.

    1. Good Day David,

      Activated Oxygen (ozone) is compatible with many of the common materials found in masks such as silicone, acrylic and polycarbonate. Activated Oxygen is not compatible with natural rubbers, nylon, memory foam, and other materials not commonly found in masks. If you have questions regarding your mask materials, please contact your DME. We're very sorry to hear you didn't enjoy your SoClean 2. If you're returning your SoClean 2 within the 30 day risk-free trial period, you are not responsible for paying return shipping. Please contact customer care at 866-501-3705 so we can refund the shipping charge.

      Thank you
      Christine-SoClean

  25. WARNING !
    I am convinced that this machine has been causing cracked, bloody and irritated skin on and around my nose and under my nostrils. It’s the OZONE that is emitted which I assume is the cleaning agent. You can smell it after cleaning your mask. I took a couple of weeks off from using the machine and irritated areas cleared up. After one night of use after using SoClean the irritation reappeared. I even went to my dermatologist who gave me a prescription which did not help.
    Suggestion - research research research. This can’t be a good thing for the lining of the nostrils nor the lungs.

  26. I have used my SoClean for a few months now. I use it every day. I recently found that my water chamber was filthy. Stuff floating all around in it and stinky!! My hoses smell like mold too. Am I doing something wrong?

    Please help
    Christina

    1. Good Day Christina,

      The SoClean 2 will not remove facial oil, dust, makeup or other organic materials. You may need to wipe it off with unscented wipes from time to time & use the Neutralizing Pre-Wash provided regularly for your equipments mask, hose, & chamber. Please follow your manufacturer's recommended instructions for periodic washing to remove any residue that naturally occurs.
      If you would like additional information about your SoClean, please contact customer care at 866-501-3705.

      Thank you
      Christine-SoClean

    1. Hello Vince,

      SoClean is aware of ResMed’s recent notification regarding use of ozone to clean its AirSense 10 device. SoClean has been discussing the potential impact of ozone cleaners with ResMed for some time, and we understand why this action was taken. As the market leader in sleep equipment maintenance products, patient health is our number one priority. Since 2012, SoClean has been providing patients with a product that helps keep their equipment fresh, so they can have peace of mind and remain in compliance with their individual therapy. SoClean is used by nearly two million consumers with a variety of sleep equipment. That is why we stand by our product. In fact, we are so confident in our SoClean product that if a patient uses a SoClean with a ResMed AirSense 10 that was purchased on or after February 1, 2020, in the unlikely event the AirSense 10 shows validated damage consistent with the use of ozone from our product, SoClean will cover the cost to repair the AirSense 10 during the initial two year warranty period of the AirSense 10, and for an additional year for a total of three years of coverage. Visit soclean.com/warranty beginning February 1st for details on how to register.

      Thank you
      Christine-SoClean

American Sleep Association® ASA does not provide medical advice, diagnosis or treatment. ASA has beneficial partnerships with corporations listed at: Terms of Use and Conditions, Privacy Policy

Join Our Mailing List

© 2020 American Sleep Association.

linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram